Privacy Policy

Effective date: August 1, 2019

 

This Privacy Policy which details important information regarding the use and disclosure of user information collected on the website Unitedhw.com, which is owned and operated by United Home Warranty, LLC. United Home Warranty, LLC provides this Privacy Policy to help you make an informed decision about whether to use, or continue to use, the products and services provided by UHW and/or accessed through the UHW Applications or offline ("Product(s)" and "Service(s)"). This Privacy Policy applies to your use of (1) the UHW Applications (however accessed and/or used, whether via personal computers, mobile devices or otherwise); (2) our Products and Services; (3) email or electronic catalogs and newsletters; (4) offline means such as direct mail, telephone and postal mail; and (5) any other means or applications in which you connect with UHW.

 

By accessing, using, registering with, or providing personal information to UHW, you explicitly accept, without limitation or qualification, the collection, use, storage and transfer (including international transfer) of user information in the manner described in this Privacy Policy (as amended from time to time) and (ii) the UHW Terms of Use hereby incorporated by reference. THIS PRIVACY POLICY AFFECTS YOUR RIGHTS AND LIABILITIES UNDER THE LAW. If you do not agree to the terms of this Privacy Policy, do not access or use the UHW Applications or provide us with personal information.

 

INFORMATION WE COLLECT

We may collect different types of information, including, but not limited to, personal information, financial information, demographic information, log, Device, and aggregate data. Sometimes we collect combinations of all these types of information. In each case, when using the UHW Applications, it is indicated on the UHW Applications whether any personal or demographic data must be provided for you to access and use the UHW Application and/or purchase the requested Product or Service.

 

Connecting With The UHW Applications And Information Provided By You When You Register or Otherwise Contacting Us. 

When you provide us with information in connection with a particular activity or otherwise sign up for or order our Products and Services or provide your contact information, including an email address or phone number in connection with that activity, product or service, you agree that this action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to our communicating with you about UHW using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means we may contact you, in person or by recorded message, by email, telephone and/or mobile telephone number (including the use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.



Registration Information 

We will collect personal information from you if you register with the UHW Applications and/or place an order for our Products or Services, which may include, but is not limited to, name, address, phone number(s), email address(es), personal interest preferences, and any other information about you we consider relevant. You may not use a user/account name that is vulgar or otherwise offensive (as determined by UHW), infringes any trademark or other proprietary rights of others, or is used in any way that violates the Terms of Use. UHW reserves the right to deny, in its sole discretion, any user access to the UHW Applications and/or our Products and Services without notice for any or no reason.

 

Financial Information

Financial information is information that you provide to us, including your debit or credit card number and related billing information (collectively, the “Billing Information”). We require such financial information in order to process payment for the purchase of a Product or Service that you have requested. By submitting your financial information, you consent to our providing it to those Authorize Third Party Service Providers (as later defined) as necessary to support and process your transactions as well as your credit card issuer/banking institution for their purposes.

 

HOW WE USE AND SHARE YOUR INFORMATION

We use your information, in the following ways:

 

CANCELLATION 

  1. Your contract may be cancelled by UHW for the following reasons: (a) nonpayment of contract fees or other breach of this contract by the customer; (b) fraud or misrepresentation by the customer and/or customer representative of facts material to UHW’s issuance of this contract; or (c) a change in laws or regulations that has a material effect on the business of UHW or UHW’s ability to fulfill its obligations under your contract. 
  2. The customer may cancel their contract at any time and for any reason, for cancelation of their contact there will be a $100 cancelation fee. 
  3. If the customer or UHW cancels the contract following the beginning of the contract term:
    1. if UHW has not provided any services, the customer will receive a full refund of all contract fees paid.
    2. if UHW has provided services, the customer will receive a refund of the contract fees paid, less the service costs incurred by UHW
    3. If UHW has provided services and the amount of the service costs incurred by UHW is greater than the contract fees paid, the customer shall pay UHW the amount by which the service costs incurred by UHW.

 

Contact 

 If you have any questions about this Privacy Policy, or the practices of the UHW Applications and Communication Services, please email us at contact@unitedhw.com

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