Our Commitment to Preserve Customer Privacy
Terms and Conditions
Classification of Information
Every customer requests different services, so depending on the type of service the customer chooses to adopt, the collection of nonpublic personal information we collect will vary and may include the following:
-Any information accessed from you on application, through writing, over the phone, in person, and any form of way
-Information about your history with our company
-Information we receive from a customer reporting agency
Handling of Information
We request information from you for strict business purposes. It is our right to only use that information in conducting business affairs. Therefore, NO information will be released to any third-part members, or nonaffiliated parties; except under the enforcement of law and in order for us to provide the service/product to you as requested. We may however store certain customer information for recorded purposes, future customer service enhancement purposes, and customer analysis.
Confidentiality & Preservation
We will take into consideration of the confidentiality of your personal information, and ensure that no unauthorized party gains any of that personal information. We will also
If the premium is not paid on time, the customer's account will be inactive. A $35 late fee will be applied if a service fee is not paid on time.
Central AC Units
United Home Warranty only covers up to $3,000 for central AC unit repairs.
A mandatory service fee is required per work order regardless of the time the technician spends on site.
Unless it is the same issue as before for a work order, the service fee is required.