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Apartment Complexes

(One unit covered per plan)*

The following items are covered under this contract. We show examples of items “not covered” to assist your understanding of the contract. Please review carefully the Limits of Liability.
Oven / Range / Cooktop

COVERED: Ignitor, Main Board, Gas Valve, Spark Module, Spark Electrode, Burner Base, Spark Switch, Door Lock.

NOT COVERED: Knobs, racks, dials, rotisserie, door glass, light, handles, interior lining, magnetic induction units and meat probe assemblies.

Dishwasher

COVERED: Circulation Pump, Timer, Main Board, Water Valve, Drain Pump, Drain Hose, Touch Panel, Door Latch, Soap Dispenser

NOT COVERED: Racks, rollers and baskets.

Garbage Disposal

COVERED: All parts and components.

Microwave Oven (Built-in only)

COVERED: Magnetron, Transformer, Main Board, Touch Panel.

NOT COVERED: Knobs, racks, rotisserie, removable trays, door glass, lights, handles, clocks, shelves, interior lining and meat probe assemblies.

Trash Compactor

COVERED: All parts and components, EXCEPT Lock / Key assemblies, knobs and removable buckets.

Kitchen Refrigerator

COVERED: Compressor, Water Valve, Evaporator Motor, Condenser Motor, Water Dispenser, Ice Maker, Heater, Thermostat, Cold Control.

NOT COVERED: Insulation, racks, shelves, handles, lights, Ice crusher motor, beverage dispenser, and their respective equipment, interior thermal shells, food spoilage, stand alone freezers and refrigerators located outside the kitchen area.

Plumbing

COVERED: Leaks and Breaks of water, Drain, Gas, Vent or Sewer Lines. Valves: Shower, Tub, Diverter, Angle Stop Valve and Gate Valves. Toilet Tanks, Bowls and Mechanisms (Replaces with white builder's standard as necessary)

NOT COVERED: Fixtures, Faucets, Filter, Shower Head, Shower Arm, Hose Bibbs, Flow restrictions in fresh water lines, water conditioning equipment, shower enclosure and base pan, caulking and grouting, septic tank, sewage ejectors, saunas or steam rooms, Whirlpool jets and fire suppression systems.

Note: For diagnosis, access, repair or replacement located in or below a concrete slab, and items encased in or by concrete are NOT COVERED.

Electrical

COVERED: Plug, Switches and Fuses, Conduit, Junction Boxes, Circuit Breakers (Including ground fault).

NOT COVERED: Sub Panels, Intercom, fixtures, alarms, inadequate wiring capacity, sensor, relay, low voltage, timed circuits, phone jacks, wiring which is the property of the phone company, audio / video / computer / intercom / alarm or security cable wiring. Bathroom ceiling fan and exhaust fan, and rewiring of the entire home.


Rental / Lease Plan Coverage

(One unit covered per plan)*

Refrigerator

All parts and components, except;

NOT COVERED: Insulation, racks, shelves, handles, lights, ice-makers, ice crusher motor, ice dispenser, water dispenser and their respective equipment, interior thermal shells, food spoilage, stand alone freezers and refrigerators located outside the kitchen area.

Note: Coverage for diagnosis, access, repair or replacement of kitchens refrigerators which contain more than one compressor is only available under this converge item and is limited under this contract to a maximum of $1,500 in the aggregate.

Washer

COVERED: Timer, Main Board, Transmission (Manufacturer warranty not covered), Motor, Main Seal, Main Bearing, Belt, Coupling, Outer Tub, Water Level Switch, Water Valve, Lid Switch, Door Boot.

NOT COVERED: Customer abuse.

Dryer

COVERED: Motor, Timer, Coil, Sensor, Ignitor, Gas Valve, Gas Coil, Door Switch, Main Board.

NOT COVERED: Plastic mini tubs, Lint Screens, Knobs, Dials, Venting, Damage to clothing.

Range

All parts and components, except;

NOT COVERED: Knobs, racks, dials, rotisserie, door glass, light, handles, interior lining, magnetic induction units and meat probe assemblies.

NOTE: All Appliance units that are located outside of the building are not covered. All units that neither have a model or serial number are not covered under any circumstances. Also all units with a maintenance issue are not covered.

Basic Homeowner Plan Coverage

(One unit covered per plan)*

The following items are covered under this contract. We show examples of items “not covered” to assist your understanding of the contract. Please review carefully the Limits of Liability.
Oven / Range / Cooktop

COVERED: Ignitor, Main Board, Gas Valve, Spark Module, Spark Electrode, Burner Base, Spark Switch, Door Lock.

NOT COVERED: Knobs, racks, dials, rotisserie, door glass, light, handles, interior lining, magnetic induction units and meat probe assemblies.

Dishwasher

COVERED: Circulation Pump, Timer, Main Board, Water Valve, Drain Pump, Drain Hose, Touch Panel, Door Latch, Soap Dispenser

NOT COVERED: Racks, rollers and baskets.

Garbage Disposal

COVERED: All parts and components.

Microwave Oven (Built-in only)

COVERED: Magnetron, Transformer, Main Board, Touch Panel.

NOT COVERED: Knobs, racks, rotisserie, removable trays, door glass, lights, handles, clocks, shelves, interior lining and meat probe assemblies.

Trash Compactor

COVERED: All parts and components, EXCEPT Lock / Key assemblies, knobs and removable buckets.

Kitchen Refrigerator

COVERED: Compressor, Water Valve, Evaporator Motor, Condenser Motor, Water Dispenser, Ice Maker, Heater, Thermostat, Cold Control.

NOT COVERED: Insulation, racks, shelves, handles, lights, Ice crusher motor, beverage dispenser, and their respective equipment, interior thermal shells, food spoilage, stand alone freezers and refrigerators located outside the kitchen area.

Washer

COVERED: Timer, Main Board, Transmission (Manufacturer warranty not covered), Motor, Main Seal, Main Bearing, Belt, Coupling, Outer Tub, Water Level Switch, Water Valve, Lid Switch, Door Boot.

NOT COVERED: Plastic mini-tub, all-in-one-tub wash/dry unit, soap dispenser.

Dryer

COVERED: Motor, Timer, Coil, Sensor, Ignitor, Gas Valve, Gas Coil, Door Switch, Main Board.

NOT COVERED: Plastic mini tubs, Lint Screens, Knobs, Dials, Duct Venting, Damage to clothing.

NOTE: All Appliance units that are located outside of the building are not covered. Also all units that neither have a model or serial number are not covered under any circumstances. All units with a maintenance issue are not covered.

Premium Plan Coverage

(One unit covered per plan)*

(Includes everything in the Basic Plan +)
Plumbing

COVERED: Leaks and Breaks of water, Drain, Gas, Vent or Sewer Lines. Valves: Shower, Tub, Diverter, Angle Stop Valve and Gate Valves. Toilet Tanks, Bowls and Mechanisms (Replaces with white builder's standard as necessary), Circulating Hot Water Pump, Pressure Regulator.

NOT COVERED: Fixtures, Faucets, Filter, Shower Head, Shower Arm, Hose Bibbs, Flow restrictions in fresh water lines, water conditioning equipment, shower enclosure and base pan, caulking and grouting, septic tank, sewage ejectors, saunas or steam rooms, Whirlpool jets and fire suppression systems.

Note: For diagnosis, access, repair or replacement located in or below a concrete slab, and items encased in or by concrete are NOT COVERED.

Plumbing Stoppages

COVERED: Clearing of stoppages in drain, vent and sewer lines to 125 feet of point of access where accessible ground level cleanout is existing.

NOT COVERED: Stoppages caused by roots, collapsed or broken lines outside of the main foundation, access or install a ground level cleanout and removal of water closets. Stoppages that cannot be cleared with cable or hydro jetting, flow restrictions in fresh water lines, water heater heat pump attachment, holding, storage or expansion tanks, bathtub jets, tub spout or tub spout diverter, shower towers, thermostatic valves, spray arms, basket strainer, fire suppression systems, pop-up assemblies, noises or odors without a related malfunction, caulking or grouting, inadequate or excessive water pressure. In the event of a stoppage: access to drain lines from vent, removal of toilet, and costs to locate, access or install a ground level cleanout.

Water heater (Includes tankless water heaters)

COVERED: Gas Valve, Tank Leaks, Drain Valves, Control Thermostat, Thermocouple, Heating Elements, Temperature and Pressure Relief Valve.

NOT COVERED: Holding or storage tanks, solar equipment, fuel storage tanks, flues and vents.

Electrical

COVERED: Plug, Switches and Fuses, Conduit, Junction Boxes, Circuit Breakers (Including ground fault).

NOT COVERED: Sub Panels, Intercom, fixtures, alarms, inadequate wiring capacity, sensor, relay, low voltage, timed circuits, phone jacks, wiring which is the property of the phone company, audio / video / computer / intercom / alarm or security cable wiring. Bathroom ceiling fan and exhaust fan, and rewiring of the entire home.

Heating

COVERED: Radiators, Heat Exchangers, Burners, Switches, Wiring, Relays, Motors, Heating Elements, Gas Valves, Baseboard Convectors, Printed Circuit Boards, Vent Blower Assembly, Gas, Electrical, Oil Furnaces, Heat Pump, Thermostat and Thermostat Sub-Base.

NOT COVERED: Auxiliary space heaters, filters (including electronic air cleaners), registers, fuel storage tanks, heat lamps, fireplaces and key valves, humidifiers, baseboard casings and grills, chimneys, flues and vents, outside or underground components and piping for geothermal and / or water source heat pump, cable heat (in ceiling), grain, pellet, or wood heating units (even if only source of heating).

Garage Door Opener

COVERED: All components that affect the opening and closing function of the Opener Unit, including motor, logic board, gear assembly, capacitor, rail assembly.

NOT COVERED: Garage doors, hinges, springs, remote transmitters, keypads, light sockets, door cables, battery backup, balancing the door, and sensors.


VIP Premium Plan Coverage

(One unit covered per plan)*

(Includes everything in the Basic Plan and Premium Plan +)
Oven / Range / Cooktop

ADDITIONAL COVERAGE: Knobs, Racks, Lights.

Microwave Oven (Built-In Only)

ADDITIONAL COVERAGE: Lights, Handles.

Kitchen Refrigerator

ADDITIONAL COVERAGE: Lights, Ice Crusher Motor, Ice Dispenser and Water Dispenser.

Washer

ADDITIONAL COVERAGE: Soap Dispenser.

Dryer

ADDITIONAL COVERAGE: Lint Screens, Knobs, Duct Venting.

Dishwasher

ADDITIONAL COVERAGE: Rollers and baskets.

Ceiling Fans

ADDITIONAL COVERAGE: One fan per household located in the living room.

Pool / Spa Equipment

COVERED: Heating Unit, Filter, Pump, Timer, Pump Motors, Bearings, Valves, Seals and Gaskets, Pool Sweep Motor and Pump, Impellers, Switches, and Relays, Above Ground Plumbing and Electrical.

NOT COVERED: All cleaning equipment, Including pop up heads, turbo valves, pool sweeps, liners, lights, structural defects, solar equipment, inaccessible components, jets and fuel storage tanks, disposable filtration medium, chlorinators, ozonators and other water chemistry control equipment and materials, waterfalls, ornamental fountains and their pumping systems, heat pumps.

Central Air Conditioning & Heating

COVERED: Refrigeration Systems (Includes heat pump), Condensing Unit, Thermostats, Compressor, Motors, Coils, Freon Lines, Liquid and Suction Line Driers, Fuses, Breakers, Disconnect Boxes and Wiring, Air Handling Unit, Valves (Including Thermostatic Expansion Valves).

NOT COVERED: Portable AC, Gas Air Conditioning, Any Water Cooled Air Conditioning, Components or Units of any description not specifically mentioned as covered.

NOTE: Ductwork not covered under any circumstance.
NOTE: Maximum two appliances covered per work order.