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Your Coverage

1. During the coverage period, United Home Warranty (UHW) will arrange for a Service Contractor to repair or replace the systems covered in accordance with this contract if they, (1) become inoperative due to normal wear and tear, (2) are located within the perimeter of the home (except for pool, spa, heating ventilation air conditioning,) (3) are in good working order on the effective date of this contract and (d) are properly installed and available for diagnosis. This contract only covers single-family residential property less than 4,000 sq ft. If the property is over 4,000 sq ft, please purchase additional square footage coverage. Coverage includes only the items stated as covered and is subject to limitations. United Home Warranty reserves the right to inspect covered items and to ask for an inspection report.

2. Buyer’s coverage begins at close of sale and continues for 12 months after close of sale. Seller’s coverage for the listing period starts upon issuance of a contract number by United Home Warranty, and continues for either 180 days, close of sale or termination of listing (whichever comes first) and does not cover “for sale by owner” listings. Current Homeowner and Renewal coverage begins upon issuance of a contract number and continues for a monthly, semi-annual or annual term, whichever is selected.

3. Pre-existing conditions are not covered by this contract. However, for Buyer’s and Seller’s coverage only and for systems that become inoperative due to normal wear and tear, there is no denial of coverage (“No Fault” coverage) for: (1) malfunctions caused by a lack of maintenance (2) malfunctions that existed on the effective date of the contract if, at that time, the malfunction was unknown and would not have been detectable by visual inspection or a simple mechanical test (3) malfunctions caused by improperly installed equipment and (d) malfunctions caused by mismatched system sizes. Undersized or poorly designed systems relative to the square footage are not covered by the “No Fault” coverage.

4.If the any appliance does not provide an Model or Serial number we do not provide warranty for that item.

5.The rental coverage plan only provides warranty for the following items: Washer, Dryer, range and Refrigerator.

YOUR SERVICE

1.You must notify United Home Warranty for work to be performed under this contract as soon as the problem is discovered and prior to the expiration of this contract. Under normal circumstances, United Home Warranty will initiate the services contracted for within 24 hours after your request.United Home Warranty, at its sole discretion, will select an affiliated or unaffiliated Service Contractor and will not reimburse for services performed without prior approval. No actions by United Home Warranty or Service Contractor shall constitute any partnership or agency relationship between them. Evidence of recent attempted repairs by others voids coverage of the claim. United Home Warranty will determine what repairs constitute an emergency and will make reasonable efforts to expedite service. Should United Home Warranty grant you authorization to contact an independent
Service Contractor, United Home Warranty will provide reimbursement based on the following conditions:

(1) selected Service Contractor is qualified and insured.

(2) you agree to be reimbursed at United Home Warranty’s typical rates for parts and labor (less than retail)

(3) you call United Home Warranty prior to Service Contractor performing any repairs to determine if the repair is a covered item under this contract.

For service outside of normal business hours, you are responsible for payment of additional fees, including overtime. Service work is guaranteed for 30 days.

2. The customer pays a $60 service call fee for each separate trade call. Trade call means each visit by an approved contractor, unless multiple visits are required to remedy the same problem. The company warrants its work for 30days. If the item fails outside this time period, an additional service fe will be charged.

SERVICES

Basic Plan Coverage
The following items are covered under this contract. We show examples of items “not covered” to assist your understanding of the contract. Please review carefully the Limits of Liability.

Kitchen Appliances

Oven/Range/Cook top:

>all parts and components, except;

NOT COVERED: Knobs, racks, dials, rotisserie, door glass, light, handles, interior lining, magnetic induction units and meat probe assemblies.

Dishwasher:

>All parts and components, except;

NOT COVERED: Racks, rollers and baskets.

Garbage Disposal:

>All parts and components.

Microwave Oven: (built-in only):

>All parts and components, except;

NOT COVERED: knobs, racks, rotisserie, removable trays, door glass, lights, handles, clocks, shelves, interior lining and meat probe assemblies.

Trash Compactor:

>All parts and components, except;

NOT COVERD: Lock/Key assemblies, knobs and removable buckets.

Instant Hot Water Dispenser:

>All parts and components.

Kitchen Refrigerator:

>All parts and components, except;

NOT COVERED: Insulation, racks, shelves, handles, lights, ice-makers, ice crushers, beverage dispenser, and their respective equipment, interior thermal shells, food spoilage, stand alone freezers and refrigerators located outside the kitchen area. Note: Coverage for diagnosis, access, repair or replacement of kitchens refrigerators which contain more than on compressor id only available under this converge item and is limited under this contract to a maximum of $3,000 in the aggregate.

Clothes Washer and Dryer

>All parts and components, except

NOT COVERED: Plastic mini tubs, soap dispenser, filter, and lint screens, knobs and dials, venting, damage to clothing.

Ceiling and exhaust fans

>all parts and components, except:

NOT COVERED: Light kits, and remote transmitters.

Premier Plan Coverage
The following items are covered in addition to the Basic Plan Coverage upon receipt of additional contract fee for Premier Plan Coverage.
Note: The Contract holder may purchase Premier Plan Coverage up to 30 days from the effective date. Such coverage will not become effective until payment is received by the company, and coverage will expire upon expiration of the Basic Plan Coverage item.

Pluming

>leaks and Breaks of water, drain, gas, vent or sewer lines.

>Valves: shower, tub, diverter, angle stop and gate valves.

>Toilet tanks, bowls and mechanisms (replaced with white builders standard as necessary)

>Circulating hot water pump

>pressure regulator

NOT COVERED: Fixtures, faucets, filter, shower head, shower arm, hose bibs, flow restrictions in fresh water lines, water conditioning equipment, shower enclosure and base pan, caulking and grouting, septic tank, sewage ejectors, saunas or steam rooms, Whirlepool jets and fire suppression systems.

Note: Coverage for diagnosis, access, repair or replacement located in or below a concrete slab, and items encased in or by concrete is limited under this contract to a maximum of $500 in the aggregate.

Plumbing Stoppages

>Clearing of stoppages in drain, vent and sewer lines to 125 feet of point of access where accessible ground level cleanout is existing, except;

NOT COVERED: Stoppages caused by roots, collapsed or broken lines outside of the main foundation, access or install a ground level cleanout and removal of water closets.

Water Heater( includes tankless water heaters)

>gas or electric > Gas valve >Tank leaks

>Drain valve >Control thermostat and thermocouple

>Heating elements >Temperature and pressure relief valve

NOT COVERED: Holding or storage tanks, solar equipment, fuel storage tanks, flues and Vents.

Electrical

>Wiring >Plugs >Panels and sub panels

>Switches and fuses >conduit >Junction boxes

>Circuit breakers (including ground fault)

NOT COVERED: Intercom, fixtures, alarms, inadequate wiring capacity, sensor, relay, low voltage, timed circuits, phone jacks, wiring which is the property of the phone company, audio/video/computer/intercom/alarm or security cable or wiring.

Note :Coverage for diagnosis, access, repair or replacement of items located in or below a concrete slab, and items encased in or covered by concrete is limited under this contract to a maximum of $500 in the aggregate.

Heating

>radiators >heat exchangers

>Burners >Switches, wiring and relays

>Motors >Hydronic circulating pumps

>Heating elements >Gas valve

>Baseboard convectors >Printed circuit boards

>Vent blower assembly >Gas, electrical, oil furnaces

>Heat pump

>Thermostats and thermostat sub-base

NOT COVERED: Auxiliary space heaters, filters (including electronic air cleaners), registers, fuel storage tanks, heat lamps, fireplaces and key valves, humidifiers, baseboard casings and grills, chimneys, flues and vents, outside or underground components and piping for geo-thermal and/or water source heat pumps, well pumps and well pump components for geo-thermal and/or water source heat pump, cable heat (in ceiling), grain, pellet, or wood heating units (even if only source of heating).

Note: Coverage for diagnosis, access, repair or replacement of items located in or below a concrete slab, and items encased in or covered by concrete is limited under this contract to a maximum of $500 in the aggregate.
Note: Coverage for diagnosis, access, repair or replacement of heating systems utilizing steam, heated water, or glycol is limited under this contract to a maximum of $1,500 in the aggregate.

Ductwork

>Ductwork from heating unit to the connection at register or grill.

NOT COVERED: Grills and registers, insulation, dampers, collapsed or crushed ductwork, ductwork damaged by moisture, ductwork where asbestos is present, costs for inspection, locating leaks to ductwork, diagnostic testing of ductwork, locating leaks to ductwork, diagnostic testing of ductwork when required by any federal, state or law, regulation, or ordinance, or when required due to installation or replacement of any system equipment.

Note: Coverage for ductwork repair or replacement is limited under this contract to a maximum of $200 in the aggregate.

Garage Door Opener

>Switches >Capacitor >Motor >Push arm

> Track assembly > Receiver unit > Carriage

NOT COVERED: Doors, hinges, springs, remote transmitters, adjustments, and units not meeting current safety standards.

Optional Coverage

Available upon payment of additional contract fee with either the Basic or Upgraded plans.

Note: The contract holder may purchase optional coverage up to 30 dyas from the effective date. Such coverage will not become effective until payment is received by the Company, and coverage will expire upon expiration of the Basic Plan Coverage term.

Central air conditioning (ducted)

>Refrigeration systems(includes heat pump)

-Condensing unit -Thermostats -Compressor

-Motors -Freon lines -Coils

-Liquid and suction line dryers

-Fuses, breakers, disconnect boxes and wiring

-Valves (includeing thermostatic expansion valves)

-Air handling unit

Evaporative Cooler

-Pump -Casing -Motor

-Belts and Pulleys -Float-assembly

Built-in Electric Wall Units

NOT COVERED: Condenser casing, registers, grills, filters(including electronic air cleaner), gas air conditioners, window units, underground or outside piping and components for geothermal and/or water heat pumps, humidifiers, cooler pads, roof jacks or stands.

Additional Refrigerators

>all parts and components, except;

NOT COVERED: racks, insulation, shelves, handles, lights, ice makers, ice crushers, beverage dispensers and their respective equipment, interior thermal shells, food spoilage,refrigerators which contain more than one compressor and stand alone freezers.

Pool/Spa Equipment

>heating unit >filter >pump >Timer

>Pump motors > Bearings >valves >Seals and gaskets

>pool sweep motor and pump >impellers, switches and relays

> Above ground plumbing and electrical

NOT COVERED: All cleaning equipment, including pop up heads, turbo valves, pool sweeps, liners, lights, structural defects, solar equipment, inaccessible components, jets and fuel storage tanks, disposable filtration medium, chlorinators, ozonators and other water chemistry control equipment and materials, waterfalls, ornamental fountains and their pumping systems, heat pumps.